FAQs
What is Fitter?
Fitter is an online tool that helps you get a high-quality bike fit from anywhere, using just your phone or computer.
How does Fitter work?
- Set up your bike and riding position.
- Record a short video of yourself pedaling.
- Upload the video to Fitter.
- Get personalized fit recommendations and measurements.
Start your bike fit here.
What do I need to use Fitter?
You need a bike and a camera (phone, tablet, or computer). It helps to have a stationary trainer, but you can also lean against a wall.
Is Fitter free?
Yes, you can get started with a free fit. Paid plans offer more fits per month, advanced analysis, and extra features.
Can I use Fitter for multiple bikes?
Yes, paid plans allow you to save and manage fits for multiple bikes.
How accurate are the recommendations?
Fitter uses video analysis and proven fit guidelines, but nothing replaces an in-person fit with a professional. Use Fitter as a guide, and for complex needs, find a professional in our bike fitter directory.
Can I share my fit results?
Yes, you can share your fit results with others using shareable links. Go to Settings > Sharing on your fit page.
What if I reach my fit limit?
Upgrade your plan to unlock more fits per month.
Is my data private?
Yes, your videos and fit data are private and only accessible to you unless you choose to share them.
How do I cancel my subscription?
Go to your profile page and click the "Cancel Subscription" button.
How do I contact support?
Email hello@fitter.bike.